Terms and Conditions Zanzibar Hotel Booking Guide
Terms and Conditions
The terms "we", "us" and "Zanzibar Hotel Booking" refers to Black Baroness Group, which is registered in Germany: Lebacher Str. 93, 66113 Saarbrücken and in Tanzania/Zanzibar: Jambiani, Po Box 210. The term “website” refers to our website www.zanzibar-hotel-booking.com.
Firstly, we would like to draw your attention to the fact that Zanzibar Hotel Booking does not provide, own or run any accommodation itself. We act solely as an intermediary between the website user and the hotels.
Anyone using www.zanzibar-hotel-booking.com confirms that he or she is of a legal age and has the right to be using this website, and takes full responsibility, including legal implications, for all of his actions on this website.
The following General Terms and Conditions (GTC) constitute the entire agreement, between you and us, about the use of our website. Any internet user accessing the website accepts, without any reserve, the GTS´s and acknowledges to have read, understood and agreed to them.
The GTC are liable to changes at any time and without notice. This right shall not affect the terms accepted by you upon a previous website use. You should check those terms, and you are bound by them each time you access the website or make a reservation.
2. Scope of our service
Through our website we act as an intermediary between you and the hotels, which can advertise their rooms for reservation. We display selected hotels on our website and we convey to them your reservation requests that are made through our website.
Once a reservation request has been made, through our website, you will receive a notification via email. Your reservation is confirmed only after you receive an email, which confirms the price and room availability. The hotel reserves the right to refuse your reservation request. To send a reservation request from our website does not automatically mean that the reservation will be accepted.
In case you do not receive an answer within 48 hours, we suggest you contact us in order to notify us of your incomplete reservation request. However, we have no performance obligation concerning this proposal. If we don't succeed in reaching the hotel you will be informed, but we can not guarantee a reservation from the hotel.
Although we carefully control the information provided, we are not in a position to verify and guarantee that all information is accurate, complete or correct; including information concerning the rates of the rooms. Only the confirmation email from the hotel may confirm the information concerning your reservation.
We cannot be held responsible for any errors and interruptions of information; inaccurate, misleading or untrue information; or non-delivery of information. We cannot assure you that any hotel will fit your expectation. We disclaim all responsibility for your decision to reserve any of the hotels displayed on our website.
3. Free of charge
Using our service generates no extra cost to you. We will not add any additional fees to the rate of the rooms offered on our website.
We disclaim any liability for the use of the website or in the event of an interruption on the website. For the same reasons, we can not be sued because of possible mistakes made concerning the information published on our website.
All prices on our website are displayed for information purposes only. The hotels submit their prices to us, and they reserve the right to change their prices without notice. Only the confirmation email may confirm the price of the rooms. Although we make every effort to display accurate prices, changes or mistakes may occasionally happen. We can not be held responsible for possible differences between prices on our website and the prices offered by the hotels.
All prices on our website are either per room and per night, or per person and per night, and may or may not include breakfast. They include all taxes and fees, except additional credit card fees, which the hotel may charge, or any other fees mentioned in the description of the hotel.
The currency converter, available on our website, is for information purpose only and should not be relied upon, since the actual rates may vary with time. Hotel's local currency or US$ are the only currencies that matters for the exact establishment of the rates displayed on the website. For your information, Hotel's local currency is presented in the descriptive of each displayed room.
5. Cancellation and no-show policy
By sending a reservation request from our website, you are committed to informing us directly if you would like to cancel or modify your reservation. In this case, you must contact us immediately. You can find the contact details of the hotel in the email sent by us at the end of the reservation process.
In case of repeated cancellations without notice, we reserve the right to inform our partner hotel of your behaviour and to deny you access to our website. In case of late arrival, you have to inform the hotel and make sure your reservation is kept until your predicted arrival time. Please read the hotel's policy because the hotel may reserve the right to cancel your reservation if you don't arrive at the hotel before your predicted arrival time.
Your privacy is important to us. To improve the protection of your privacy we have provided this notice below, which explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we have made it available on our homepage and at every point where personal information may be requested.
General Statement of Principles: As described in detail below, any information gathered at this website is strictly for our use and is not shared with any other entity, public or private, for any reason except that concerning the hotel. We shall not sell or distribute any data obtained. We also do not purchase any data from other entities.
The Information We Collect: On some pages you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are only those needed to confirm your booking.
The Way We Use Information: The information you provide about yourself when placing an order is only used to complete that order. We do not share this information with outside parties, except to the extent necessary to complete your order. You can register with our website if you would like to receive our newsletter. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We never use or share personally identifiable information, which has been provided to us online, in ways unrelated to the ones described above, without also providing you with an opportunity to opt-out or otherwise prohibit such uses.
Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Your credit card details will be transferred encrypted.
Our Commitment to Children’s Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information via our website from those we actually know are under 13. No part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information: You can access all your personal information that we collect online and maintain it, by a secure login, in the clients area.
If for some reason you cannot login or you have lost your password, you can use the "lost password" tool. If that process fails you may then contact us. To protect your privacy and security we will also take reasonable steps to verify your identity, before granting access or making corrections.
7. Responsibility limitation
You accept and agree that: subject to the current regulation application, we, as well as any of our managers, employees and agents, are not accountable for any direct or indirect cost or damages (including data, profits, client losses or any other corporeal or immaterial losses) suffered or paid by you, and that may occur either during the use of the website or because of the impossibility to use it, during your stay in any of the hotels displayed on the website. We reject any responsibility in case of corporeal damage, death, losses or costs attributable to the hotel, including when mistakes, failures, negligence, deliberate professional misconducts or a non-execution of the contract from the hotel are alleged. In any case we never should be held responsible for the violation of the rights detained by third parties and committed during the website use.
8. Intellectual property
The websites entire content (including illustrations, texts, pictures, videos, wording, brands, logos and domain name) is the property of Black Baroness Group or of its suppliers or partners. All the information, content, files and software provided on the website are protected by laws relating to intellectual property and copyright.
No element of the website can be copied, reproduced, modified, distorted, uploaded, republished, passed on or distributed in any way, partly or in full, without our prior written authorization. Any illicit use or reproduction of all or part of the website may cause legal action from our side.
Tours & Agancy
Jambiani/Tanzaniia - Germany/Saarbrücken